Privacy Policy

Effective Date: 7 June 2026

1. Who We Are

Our website address is: https://drydelightstore.com (operating as “Drydelights”). We are an e-commerce store based in Bangladesh. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

2. What Personal Data We Collect and Why

Checkout and Orders

When you purchase from us, we ask you to provide information including your:

  • Name

  • Billing and shipping address (including State/District within Bangladesh)

  • Phone number

We use this information to:

  • Send you information about your account and order

  • Fulfill and ship your purchases

  • Respond to your requests, including refunds and complaints

  • Comply with any legal obligations we have

WhatsApp Communications

Because we offer order processing and support via WhatsApp, when you click the “Order via WhatsApp” button on our product pages, your phone number and WhatsApp profile information will become visible to us. We use this direct communication line solely to process your specific order, answer your queries, and provide customer support. We do not use your WhatsApp number for unsolicited marketing.

3. Who We Share Your Data With

We do not sell your personal data. We share information with third parties only when necessary to fulfill your orders and operate our store:

  • Delivery/Courier Services: We share your name, shipping address, and phone number with our local delivery partners in Bangladesh to get your order to your door.

  • Payment Gateways: If you use integrated payment methods, some of your data will be passed to the payment processor, including information required to process or support the payment.

  • Communication Platforms: Interactions initiated via our WhatsApp buttons are subject to WhatsApp’s (Meta’s) privacy policies and encryption standards.

4. Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks.

If you add items to your cart, WooCommerce sets cookies to keep track of your cart data while you browse our site.

5. How Long We Retain Your Data

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it.

  • Order Information: We store order information (name, address, phone number, email) for [Insert number, e.g., 3 years] for tax and accounting purposes.

  • Registered Users: For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

6. What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

7. Security of Your Data

We protect your data using industry-standard SSL encryption to secure the transmission of personal data during checkout. We restrict access to your personal information only to employees or contractors who need it to process your order.